Orange Liberia to Refund Surcharge Cuts -Customers Relieved

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With the telecommunications impasse finally called off, one of the country’s leading mobile network operators, Orange Liberia, has disclosed that there will be a rollback of the surcharges recently imposed by telecommunications providers pursuant to Part IV of LTA ORDER: 0016-02-25-19, having amicably settled its differences with the LTA regarding the effectiveness and implementation of Part IV of LTA ORDER: 0016-02-25-19 along with the surcharges and invoices for the year 2020.

According to a press release from Orange Liberia dated October 15, 2020, the mobile network operator will refund all on-net voice and data to affected customers during the ten days that the surcharge cuts took effect.

“Effective immediately, Orange Liberia in consultation with the LTA shall suspend the implementation of Part IV of LTA Order: 0016-02-25-19, pending an orderly rollback of the surcharge under LTA directives and supervision,” Orange Liberia stated, while extending thanks and appreciation to the public for remaining calm and patient while the LTA and Orange resolve their differences regarding the surcharges imposed by Part IV of LTA ORDER: 0016-02-25-19.

With the mobile network returning to status quo ante, as of Thursday, October 15, 2020, voice call payment for 45 minutes that had been reduced to 15 minutes for LD250, was restored; while data payment for 650MB that had been reduced to 300 MB for LD250, was equally restored.

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